Privacy Policy
At Mena Tech Group, we prioritize the privacy and security of our website visitors, customers, and partners. This Privacy Policy outlines how we collect, use, disclose, and safeguard your personal information in compliance with applicable data protection laws in the GCC and MENA region, including but not limited to, the UAE Personal Data Protection Law (PDPL), Saudi Arabia’s Personal Data Protection Law, and Bahrain’s Personal Data Protection Law. By using our website, you agree to the terms outlined in this policy.
1. Information We Collect
Personal Information
We may collect personal information that you voluntarily provide to us, such as:
– Name, contact details (email, phone number), and address
– Business and company details if applicable
– User preferences and feedback
Non-Personal Information
We may also collect non-personal information when you visit our website, including:
– IP address, browser type, device information
– Pages visited, links clicked, and time spent on our website
– Cookies and other tracking technologies (see Section 5)
2. How We Use Your Information
We use your information for the following purposes:
– Service Delivery: To provide, maintain, and improve our products and services.
– Customer Support: To respond to inquiries, fulfill requests, and provide support.
– Marketing and Communications: To send you promotional information with your consent and keep you informed about our services and updates.
– Analytics and Research: To analyze usage patterns and improve our website and offerings.
– Legal Compliance: To comply with applicable laws, regulations, and contractual obligations.
3. Disclosure of Your Information
We may share your personal information with:
– Service Providers: Third-party vendors, contractors, and service providers who assist us in operating our website and services, bound by confidentiality agreements.
– Legal Requirements: Government agencies or legal authorities if required by law to comply with legal processes or protect our rights and property.
– Business Transfers: In the event of a merger, acquisition, or sale of all or part of our assets, your information may be transferred to the new entity.
4. Data Protection and Security
We take reasonable and appropriate security measures to protect your information against unauthorized access, disclosure, alteration, or destruction. Our safeguards include data encryption, access controls, and secure storage.
5. Cookies and Tracking Technologies
Our website uses cookies and similar tracking technologies to enhance your user experience. You can manage or disable cookies through your browser settings; however, this may impact certain functionalities of our website. For more information, please review our Cookie Policy.
6. Your Rights
Depending on the applicable laws, you may have rights regarding your personal information, including:
– Access: The right to access the personal information we hold about you.
– Correction: The right to correct inaccurate personal information.
– Deletion: The right to request the deletion of your personal information, subject to legal obligations.
– Objection: The right to object to the processing of your information for direct marketing purposes.
– Data Portability: The right to receive your personal information in a structured, commonly used format.
To exercise these rights, please contact us. We will respond within reasonable timeframe.
7. Data Retention
We retain personal information for as long as necessary to fulfill the purposes outlined in this Privacy Policy, comply with legal obligations, resolve disputes, and enforce our agreements.
8. Children’s Privacy
Our website is not intended for individuals under the age of 18. We do not knowingly collect or solicit personal information from minors. If we learn that we have collected information from a minor without parental consent, we will delete it promptly.
9. Third-Party Links
Our website may contain links to third-party websites. We are not responsible for the privacy practices of these external sites and encourage you to review their policies.
10. Changes to This Privacy Policy
We may update this Privacy Policy periodically to reflect changes in our practices or legal requirements. We will notify you of any material changes by posting the updated policy on this page and updating the “Last Updated” date above.
11. Contact Us
If you have any questions or concerns about this Privacy Policy, or wish to exercise your rights, please contact us.